William

RESUME

James William Black III

• Excellent Customer Service and Problem Solving skills.

• Utilize the highest listening and professional skills to facilitate customer's needs.

• Strong understanding of the fundamentals of business, computer operation & programming.

• Microsoft Word, Excel, Access, Publisher, PowerPoint, Adobe PhotoShop, Adobe Premiere, COBOL, ASP.NET, Visual Basic and HTML.

§         Programming Concepts

§         Networking Concepts

§         Database Administration

§         Graphics Presentation

§         Web Authoring

§         MS Office

§         PhotoShop

§         Premiere

§         Illustrator

§         Morphman

§         Cool Edit

§         After Effects

§         VISIO

§         COBOL

§         JCL

§         VSAM

§         SQL

§         COBOL.NET

§         Visual Basic.NET

§         Novell Netware

§         Frontpage

§         HTML

§         ASP.NET

§         SQL Server 2000

A.A.S., Video Technical Institute - Video Technology, Dallas , TX , GPA 3.5/4.0, 1988. Perfect Attendance Award.

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Jan 1998 – Present       Dallas County Community College - Farmers Branch , TX

Network/Systems Specialist II (Apr 2008 – Present) - LeCroy Center

• Works with administrative/educational support applications; CISCO Video Server, Blackboard, e-Campus, etc.

 

Software Systems Trainer (Jun 2006 – Apr 2008) - LeCroy Center

• Perform classroom training to support DCCCD core software systems

• Develop and maintain training materials

• Provides technical support to computer system users

• Answer questions or resolve computer problems via telephone

 

THEA (TASP) Math Instructor (Feb 2002 – Present) p.t. -Brookhaven College

• Present lectures and demonstrations to improve knowledge and competence.

 

Department Assistant (Jan 2006 – Jun 2006) - Brookhaven College

• Acts as a resource person for the Admissions Department.

• Receives and verifies records for accuracy and completeness and compliance with college policies.

 

CRLA Level 3 Tutoring (Jan 1998 – Present), p.t. - Brookhaven College

• Help students master assignments and reinforce learning concepts presented by teachers. (Algebra, Trigonometry, Calculus, Geology and Economics)

• Maintain student’s record to track progress and adjust lesson plan as needed.

• Schedule students for tutoring.

• Interview and prescreen students to determine eligibility for support programs to encourage educational success. 

Jan 2000 – Jan 2002     STMicroelectronics - Carrollton , TX

Manufacturing Technician Level 2

• Manufactured, inspected and tested computer chips (semiconductor wafers).

• Participated in the recruiting process and trained new employees.

Jun 1989 – Jun 1996     KFWD Channel 52 - Fort Worth , TX

Master Control Technician

• Controlled the on-air signal and synchronized playback of taped packages for news and coordinated the recording of satellite feeds and commercial production.  

• Troubleshot equipment, monitored lights on transmitter control panel and observed on-air monitor to determine cause and area of problem.

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• Video Productions

• Redman Transfer Scholarship to the University of Texas at Dallas (04/1999) Service Project Coordinator, Phi Theta Kappa (10/1997 - 05/1999)

• Student Leadership Institute Six Star Member (1997-1998), All Star Member (1998-1999)

• PRAXIS campus volunteer society (09/1997 - 05/1998)

• Ed "Too Tall" Jones Science Merit Scholarship (04/1997)

• Camp Counselor, Cub Scout Day Camp (1984)

• National Deans List

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GRAPHICS/VISUAL PRESENTATION

·         Created brochures and Power Point presentations using various multimedia tools. 

·         Used Adobe PhotoShop, MorphMan, Adobe Premiere and Cool Edit to add/edit graphics, text, animation, video, and sound for electronic presentations.

 DATABASE ADMINISTRATION

·         Designed a database system using MicroFocus Net Express 4.0 with SQL for DB2 to create SQL query to define, load and navigate the system.

·         Constructed Microsoft Access database; creating tables, establishing relationships between tables, querying and manipulating database records and generating forms and report.

·         TEAM PROJECT - Analyzed the current information system of a Veterinary Hospital , identifying problems and possible solutions.  Used MS Project for project Planning and Oracle 9i to design data models (System Analysis).

·         TEAM PROJECT - Designed and constructed a database system using Oracle 9i and SQL Plus.

 NETWORKING

·         TEAM PROJECT - Installed, configured, and managed a networking system, activated workstations, and organized information on a NetWare Server using Novell NetWare 6.1.

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 WEB DESIGN

·        TEAM PROJECT - Constructed an e-commerce web site using Visual Basic.Net, FrontPage, MS Access and SQL Server. Used JavaScript, HTML and ASP.NET pages.

·         Designed personal webpage using FrontPage.

PROGRAMMING

·         Designed an advanced COBOL and JCL program with VSAM setup that constructed a master file that validates, adds, deletes, sorts sequential files and prints reports using Net Express Mainframe.

·         Designed several web applications using COBOL.NET for creating, retrieving and updating data.

·        TEAM PROJECT - Designed and constructed a prototype multimedia reservation system application using Visual Basic.NET, MS Access, SQL Server and ADO.NET with an emphasis on user interface design.

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